Ovenplus Service Part

I have had my pizza over for a few years now, it has worked perfectly, having both an oven and broiler adds to the success of a great pizza. Also, very good for cooking steaks. Recently the oven had a problem with the burner. I could not find a replacement, I wrote to the Capt N Cook company, requesting to purchase a burner. I was told they do not offer that as a service. I was told they would go to the warehouse and try to find a replacement. To my surprise, in two days I was contacted and told that a replacement was sent out to me. This kind of service is hard to find these days. A company that provides outstanding quality equipment along with top rate service, what more can a Comsumer ask for. Thank you Capt N Cook.

Very prompt and courteous service in replacing a broken propane regulator. The metal of the regulator had cracked, I requested a replacement and sent a photo of the broken part. The next day I received confirmation that a new part was shipped to me and in less than a week the new part arrived at no cost to me.

I called and within a week I had the replacement part...super service! Thanks, Bob

We are very happy wiith our pizza oven so far. The oven makes the difference !

Great customer service when needed! Had an accident with a wheel on the cart. (My fault). I was sent a new wheel right away. Love the Pizza Oven and the company!